Frequently Asked Questions

Everything you need to know about shopping at 2Modern

What is the standard shipping timeframe?

Most in-stock items ship within 2-5 business days. Delivery times vary by region and carrier, but you will receive a tracking number as soon as your order leaves our warehouse.

What is your return policy?

We accept returns on most items within 30 days of delivery, provided they are in original packaging and like-new condition. Please note that custom-made or final sale items are not eligible for return.

Do you offer White Glove delivery for furniture?

Yes, White Glove delivery is available for most large furniture pieces. This service includes inside delivery, room-of-choice placement, light assembly, and removal of all packaging materials.

Are the products sold on 2Modern authentic?

Absolutely. 2Modern is an authorized retailer for every brand we carry. All products are 100% authentic and come directly from the original manufacturers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through Affirm for qualifying purchases.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status by logging into your 2Modern account and visiting the 'Order History' section.